“Irene, I wanted to thank you and your team for all your efforts to get our house ready for sale! The family person that recommended you to us was correct about how you know how to sell a house! I believe you sold us first! No doubt your experience was calming! Liz and I thought all we had to do was list it, pick up a pen, and sign. I feel my reaction to your honest advice to remove some things that we thought would make the house show better was a tough one to accept but looking back all your efforts were amazing and you handled all with respect and kindness.
“The staging of the house made us think we should move back. Then when you called to inform us the offer was in on day one was just pure joy. Thank you again and to your crew. Just an amazing journey.”
-- Robert M., February 2021
“We have known about Irene’s skills as a Realtor for years, and so when it came time to sell our house, we both easily agreed to bring her on board. I had no idea that Irene and Concierge Home Sales would make the process so much easier. Honestly, I had been dreading the idea of getting a home ready for sale due to the typical work and stress involved. However, Irene was immediately up to the challenge, did her first ‘walk through,’ and could easily and confidently advise on what pre-sale work would bring the best outcome for a speedy sale, and for the best price.
“Not only that, but she coordinated and arranged so many of the needed upgrades and improvements, that I was spared the ‘running around’ typically involved in readying a home for sale.
“She helped me to feel confident that her recommendations would be worth the up-front expense, and she was right on target. In the first week on the market, we had multiple offers well over asking! In addition to her abilities in the real estate market, she eases the entire process for all involved, through her high level of kindness, understanding and support.”
-- Jennifer, January 2021
“Strategic, trustworthy, and elegant—and can broker deals with aplomb. That’s Irene Kerzner and that’s why we chose her to represent us first as sellers and then as buyers one year later. While selling and buying real estate are both stressful transactions, they are stressful in different ways. Across both experiences, Irene navigated and shielded us from the emotional turmoil and guided us through the million decisions we had to make, and she did so with grace, humor, and honesty. The Concierge Team did a phenomenal job in designing the house for sale, presenting the house so beautifully that I had a long second thought about selling.
“In purchasing our new house, Irene’s team of collaborators were efficient, reliable, and cost-effective. And, after completing the purchase, we continued to rely on Irene for her advice and guidance. We were particularly impressed that, even after the closing of our purchase, Irene kept in touch with the electrician and other professionals who were doing work on our house, making sure that we continued to get top service. Without reservation, we recommend Irene Kerzner and the Concierge Team. They are top-notch.”
-- Chris and Traci, January 2021
“I had lived in my large condo for many years and loved it as well as the location. When it came time to sell, I wanted someone I could trust. After the initial interview with Irene, I knew she was the right person for the job. She was knowledgeable, low key and pleasant. Her Concierge Home Sales team – including Heidi Wells of Silk Purse Design Group and other terrific contractors for small jobs – prepared my home skillfully for the market. It sold over asking price after only one weekend of open houses! I recommend Irene and her team highly. They will make this important process almost stress-free and certainly more enjoyable than it would have been without them.”
-- Mary, July 2020
“Selling the house I built myself was one of the hardest decisions I have ever made. I knew that there was only one team that could make my house look its absolute best and bring in the level of buyer I was looking for. Irene along with Silk Purse Designs and their on-call professionals made everything as smooth and easy as it could possibly be. Leave it to them and you won't be sorry!”
-- Eve, December 2019
“Irene was actually the broker for the person who sold me my current house, and I liked her so much that I engaged her to sell my old one. Irene and her team are brilliantly attuned to the market and to what buyers are looking for. For me, her work resulted in a quick sale at a price well beyond what I had expected. The moderate amount of money spent on staging and improvements required very little exertion on my part, yet clearly made a difference in marketing. Irene is easy to work, very pleasant and knowledgeable. Yet she’s also very realistic. I’d recommend her to anyone (and I do!).”
-- Kathy K.-- December 2019
“Irene is an experienced, smart, professional real estate broker. She pays attention to details, is very communicative, and surrounds herself with competent colleagues (stagers, contractors, etc.) all focused on getting the job done with as few hassles as possible. She deftly advised, marketed, staged, and ultimately sold my house for way over the asking price. In addition to all these great qualities she is a truly kind and caring person, able to respond to people with empathy and sensitivity—a rare combination of skills!”
-- Deborah W., September 2019
“I keep recommending Irene to my friends and colleagues who are looking to buy or sell in Brookline. She spent a whole afternoon with friends of mine who were looking to move here from Texas. She was so wonderful, taking the time to really listen to them about their housing needs and preferences and showing them a range of homes that might interest them. They were wowed, and so was I. I would recommend her to anyone!”
-- Rashmi D., May 2019
“My husband and I are honestly in the house of our dreams because of Irene Kerzner. She was everything we needed her to be throughout this long and difficult process of buying our first home. With her expert eye and deep understanding of what we wanted, she guided us through what felt like countless open houses, suggesting we see a place she thought had potential or dissuading us from a bust. We felt completely heard and understood by her, and it was Irene who first saw ‘our house’ -- the one we bought -- she knew it was the right one when she saw it. When it came time to make an offer, she gracefully and expertly navigated us through the tricky process of making a competitive offer in a red-hot market. I honestly don't think we could have gotten this house had it not been for her spot-on intuition combined with her extensive knowledge of the ins and outs of the market. On top of all this, she was reassuring, communicative, and supportive.
“We honestly can't say enough glowing things about Irene. You'd be crazy to go with anyone else.”
-- Ali D., January 2019
“Upon our first meeting, it was clear that Irene was the right person to assist us with the sale of our West Roxbury home. She was knowledgeable about the market trends in our neighborhood, and quickly crafted a plan to present our home in the best light, which included the coordination of minor contract work to the exterior and home staging with the help of Heidi Wells. The end result was BEAUTIFUL. Thanks to Irene and Heidi's efforts, we received multiple, above-asking price offers on our home within a matter of days after going on the market. Irene and the Concierge Home Sales team took the stress out of selling a home and provided valuable guidance throughout the entire process.”
-- Joelle C., October 2018
“Recently I had to sell my parents’ home in Newton Centre, but I didn’t know any local real estate brokers. After interviewing nine agents, I met Irene and Heidi of Concierge Home Sales and knew they were the right team for the job. I couldn’t have made a better choice. From the moment I met Irene she exuded a positive energy and a thorough understanding of the Newton market. Irene is not only a fabulous real estate agent -- selling my parent’s house in 3 days at a great price -- she did it with integrity, hard work and a subtle awareness of what was necessary to sell a 100-year old home. Heidi took the outdated home and presented it in a simple, stylish and beautiful fashion. Both ladies are problem-solvers, skillful negotiators and efficient, effective communicators. I would recommend the Irene/Heidi team to absolutely anyone.”
-- Diane S., July 2018
“Irene recently worked with us to sell our home. From the first time we met Irene in the fall
through the closing in May, we knew we had chosen the right Realtor. She was prepared,
knowledgeable and very professional (and a genuinely nice person to boot!). She brought
Heidi Wells into the mix as well, whose design services assisted with the staging and
marketing of our house, as well as a contractor to fix all the little things that have to be done
before a house can be sold – a dream team of convenience and expertise!
“Irene was always pleasant, patient and full-service, as we had moved out of state and were not always
available to handle everything. Not only is she a top-notch Realtor, she’s a marketer. A Realtor
helps you navigate the process. A marketer helps you get the most value for your house. Due
to Irene and Heidi’s hard work, we received six offers after our first and only weekend open
house and were able to sell our house for $100,000 over asking! We will definitely use them
again when we find ourselves on the buying end of the market.”
-- Xiomara and Mike, June 2018
"I can’t thank Irene Kerzner and Heidi Wells enough for their concierge home sales service! They helped make the process of staging and selling our home and purchasing a new home as seamless and stress-free as possible. Irene’s guiding hand, market knowledge and experience on the sale and purchase and Heidi’s creativity and logistical skills on the staging were incredible and instrumental in helping us achieve our goals! I am so glad we had Irene and Heidi on our team!”
-- Lori Y. and Ty B., March 2017
"On a scale of 1-10, Irene is a 12! Exceptionally savvy about the real estate market, well-connected to a network of valuable resources, kind, caring, and compassionate. Recommended by a friend, Irene provided such quality of personalized service throughout our home purchase and sale that we were able to relax and actualize our dream home. Rave reviews!”
-- Ginna and Denny, October 2016
"We worked with Irene over a two year period to find the perfect home for our family. Irene took the time to get to know us and what we wanted out of our next home -- even intuiting things that we probably could not have known ourselves but now love about our new place. When she finally found us the perfect property we had to move quickly, first to put in a winning offer and then to sell our house. Irene guided us through every nerve-wracking moment with her humor, reassurance, and incredible knowledge.
“Our Concierge Home Sales team of Irene and Heidi Wells ensured our property sold for top dollar, bringing in more offers than we ever imagined. Their combined network of contractors enabled us to ready our place quickly and affordably and Heidi's incredible staging truly transformed the space. Heidi's eye for editing, rearranging, and reenergizing a home not only helped us sell our old place, but has also inspired us to put our own creative stamp on the new place. To top it all off, their partnership with Gentle Giants made the far less glamorous aspects of moving much easier to orchestrate. Who would have thought buying and selling a home could be so much fun?
“It has been my pleasure to recommend Irene and Heidi to everyone I have met since who is thinking of buying or selling a home. They bring incredible knowledge, artistry, and value -- a true dream team!”
-- Stephanie and Adam B., October 2015
"I am so glad to have sold my home through Irene, Heidi and their team. They have done an amazing job and made everything as hassle-free as they can. Irene was so responsive, knowledgeable and professional throughout the process. We have received 10 offers after a weekend open house and the final price was $85,000 over our asking price, which was truly a surprise to us! I would definitely recommend them to anyone looking to sell their house."
--Jenny L., October 2015
“Irene and Concierge Home Sales are the best! Irene's calm demeanor and professional attitude, coupled with her deep knowledge of the market enabled us to sell my mother's home in record time, at a record price. We were working under some difficult circumstances and Irene and Heidi delivered on their promise that they would handle everything in order to make our experience easy - - they did. I cannot recommend this team enough. Their care and knowledge and accessibility were invaluable! We've used Concierge Home Sales twice, there's no doubt we will use them again.”
-- Lori Z. and Adam R., July 2015
“We strongly believe that the sales and staging package offered by Irene is what made our house sell so quickly and easily. We received 16 offers after the first open house.”
-- Carl and Susan, February 2014
“Irene and her staging efforts through Heidi Wells handled every detail of our sale. We gave them our keys and they transformed our home — and it sold for more than we ever imagined.
“Professional, hardworking, tasteful.... even brilliant. Those are the words that come to mind when I think of Irene and Heidi.”
-- Manon & Marc, February 2014
“The combination of sales and design is absolutely brilliant! So glad we had the opportunity to take advantage of this innovative service. Our home was staged beautifully and sold in a flurry of offers. We couldn’t be happier— thank you, Irene.”
-- Erik and Amanda, February 2014